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Privacy Policy

Introduction

This Privacy Policy outlines how CareMatchr (“we”, “us”, or “our”) collects, uses, discloses, and protects the personal information of healthcare professionals and job seekers (“you”) in connection with our recruitment services. We understand the sensitive nature of healthcare data and are committed to protecting your privacy in accordance with applicable laws and regulations.

Information We Collect

We may collect the following types of personal information from you:

  • Contact information: Name, email address, phone number, address
  • Professional information: Education, qualifications, licenses, certifications, employment history, CV/resume, references
  • Sensitive information: Health-related information (only with your explicit consent and as permitted by law), criminal records checks (where permitted by law)
  • Technical information: IP address, browser type, device information, cookies, and strictly necessary information.

How We Use Your Information

We use your personal information for the following purposes:

  • To assess your suitability for job opportunities: We may use your information to match your skills and qualifications with open positions and contact you about relevant job opportunities.
  • To facilitate the recruitment process: We may use your information to communicate with you about the recruitment process, schedule interviews, and obtain references.
  • To comply with legal and regulatory requirements: We may be required to collect and retain certain information for legal or regulatory reasons, such as background checks.
  • To improve our services: We may use your information to improve our website, job postings, and overall recruitment experience.

Sharing Your Information

We may share your personal information with the following third parties:

  • Potential employers: We may share your information with potential employers who are interested in your qualifications. We will only share your information with your consent.
  • Third-party service providers: We may use third-party service providers to help us with our recruitment process, such as background check companies or reference check providers. We will only share your information with these service providers as necessary to perform their services and under strict confidentiality obligations.
  • Government agencies or law enforcement: We may be required to disclose your information to government agencies or law enforcement officials in response to a court order, subpoena, or other legal process.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected unless a longer retention period is required or permitted by law. We will then securely delete your information.

Your Rights

You have the following rights regarding your personal information:

  • Right to access your data
  • Right to rectification of inaccurate data
  • Right to erasure of your data
  • Right to object to processing of your data
  • Right to restrict processing of your data
  • Right to data portability

You can exercise these rights by contacting us at info@carematchr.com.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@carematchr.com.

Last updated: Friday, 19th January, 2024


Account Deletion and Data Removal Requests

At CareMatchr, we respect your rights to control your personal information. If you wish to delete your CareMatchr account and all associated personal data, you can request account deletion by contacting us at info@carematchr.com or by following the instructions provided within the app.

Upon receiving your request, we will:

  • Permanently delete your personal information stored in our systems, including your profile details, job application history, and any other data directly linked to your account.

  • Retain any information that we are legally required to keep for compliance purposes, such as records related to tax or employment laws, for the duration mandated by applicable regulations.

  • Confirm the completion of your account deletion request within 30 days.

Additionally, you may request the deletion of some or all of your personal data without deleting your entire account. For such requests or any questions regarding data removal, please contact us at info@carematchr.com.

We are committed to processing these requests promptly to give you greater control over your data and to comply with applicable data protection laws.

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